SEPSIS
Received Jun 29, 2026 · Event occurred Jun 10, 2026
Report 1931259-2026-00014 · MDR key 25659389
Device
Generic name
Software
Manufacturer
Cerner CorporationProduct problems
- Failure to Read Input Signal
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
INVESTIGATION DETERMINED THAT CORRUPTION WITHIN THE DATA STORAGE INFRASTRUCTURE CAUSED READ FAILURES THAT INTERRUPTED NORMAL SEPSIS PROCESSING. THE AFFECTED STORAGE NODE WAS ISOLATED, REBUILT WITH A CLEAN COPY OF REPLICATED DATA, AND NORMAL PROCESSING WAS RESTORED. PREVENTIVE ACTIONS INCLUDE REPLACEMENT OF AGING INFRASTRUCTURE TO REDUCE THE LIKELIHOOD OF RECURRENCE. CERNER CONSIDERS THIS INVESTIGATION COMPLETE AND CLOSED.
Description of Event or Problem
ON (B)(6) 2026, A SINGLE CUSTOMER EXPERIENCED DELAYED SEPSIS PROCESSING DUE TO A PROCESSING STALL, RESULTING IN A BACKLOG AND DELAYED PROCESSING FOR APPROXIMATELY 2 HOURS AND 26 MINUTES. FOLLOWING REMOVAL OF THE RECORD ASSOCIATED WITH THE PROCESSING STALL, NORMAL PROCESSING RESUMED AND THE BACKLOG CLEARED. NO PATIENT HARM OR ADVERSE PATIENT OUTCOMES HAVE BEEN REPORTED.