inforMED
InjuryOHS

SHARK CRYOGLOW

Received Jun 29, 2026 · Event occurred Jan 3, 2026

Report 3013738756-2026-00040 · MDR key 25656684

Device

Generic name

Light Based Over The Counter Wrinkle Reduction

Model number

FW312UK

Product problems

  • Insufficient Device Problem Information

Patient

NA · Female

  • Skin Discoloration
  • Skin Inflammation/ Irritation

Narrative

Description of Event or Problem

THE CUSTOMER REPORTED SKIN IRRITATION, REDNESS AND SORENESS UNDER THE EYE. GP ADVISED STOPPING USING MASK AND PRESCRIBED USING AN EMOLLIENT.

Additional Manufacturer Narrative

THE EVENT WAS NOT REPORTED WITHIN THE REQUIRED REPORTING TIMEFRAME DUE TO DELAYED INTERNAL ESCALATION. UPON IDENTIFICATION, THE COMPLAINT WAS IMMEDIATELY EVALUATED FOR REPORTABILITY AND SUBMITTED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED ONCE INVESTIGATION OCCURS.