inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE4729JRJUNIORMODELD16.513.1

Received Jun 29, 2026

Report 3000302531-2026-00142 · MDR key 25649494

Device

Generic name

Toothbrush, Powered - Jeq

Model number

4729

Lot number

1BB23530726

Product problems

  • Insufficient Device Problem Information

Patient

10 YR · Male

  • Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

HURTS-LIP [LIP PAIN] LIP GETS STUCK IN THE SMALL HOLE IN THE BRUSH [LIP INJURY] NOT STAYED PROPERLY ON THE HOLDER...SLIDES OFF - ORAL-B/POWER TOOTHBRUSH [DEVICE CONNECTION ISSUE] CASE NARRATIVE: RELATIVE REPORTED VIA E-MAIL THAT THEIR SON'S BRUSH HEAD DID NOT STAY PROPERLY ON THE HOLDER AND SLIDES OFF WHILE BRUSHING. NO SERIOUS INJURY WAS REPORTED.