inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE

Received Jun 29, 2026

Report 3000302531-2026-00143 · MDR key 25649477

Device

Generic name

Toothbrush, Powered - Jeq

Lot number

3DB21031508

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

WHOLE HEAD CAME OFF...KEEPS SLIPPING OFF- ORAL B POWER CARE [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER VIA E-MAIL STATED THAT BRUSH KEEPS SLIPPING OFF AND WHOLE HEAD CAME OFF. NO INJURY WAS REPORTED.