MalfunctionJEQ
ORALBPWRORALCARERFLS
Received Jun 25, 2026
Report 3000302531-2026-00130 · MDR key 25618355
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
Patient
NA · Female
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
[ORAL-B/POWER ORAL CARE REFILLS] BRUSH HEAD CAME OFF [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER REPORTED VIA WEB STATING THAT THE BRUSH HEAD CAME OFF DETACHING DURING USE. NO INJURY WAS REPORTED.