MalfunctionJEQ
ORALBRCHGTOOTHBRUSHHANDLE3791PRO1000
Received Jun 24, 2026
Report 3000302531-2026-00131 · MDR key 25606517
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
3791Lot number
AH51331113
Product problems
- No Apparent Adverse Event
Patient
85 YR · Male
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
BRUSH HEAD FALL OFF...WON'T STAY ATTACHED TO MAIN BODY-ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT BRUSH HEAD WON'T STAY ATTACHED TO MAIN BODY. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.