inforMED
MalfunctionFSO

QUATERA 700

Received Jun 23, 2026 · Event occurred May 25, 2026

Report 9615010-2026-00007 · MDR key 25598359

Device

Generic name

Microscope, Surgical, General & Plastic Surgery

Model number

700

Catalog number

000000-2777-781

Product problems

  • Power Problem

Patient

Not reported

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

ON (B)(6) 2026, DURING A SURGICAL PROCEDURE IN AUSTRALIA, THE QUATERA 700 POWERED OFF AND TRANSITIONED TO BACKUP BATTERY MODE. IN THIS STATE, ONLY IRRIGATION REMAINED AVAILABLE, WHILE ALL OTHER DEVICE FUNCTIONS WERE DISABLED. THE CUSTOMER DISCONTINUED USE OF THE DEVICE, POWERED IT OFF, AND ATTEMPTED TO RESTART IT; HOWEVER, THE DEVICE ENTERED A SAFE STATE AND COULD NOT BE RESTORED TO NORMAL OPERATION. THE PROCEDURE WAS SUBSEQUENTLY COMPLETED USING AN ALCON CONSTELLATION SYSTEM. THE ZEISS DEVICE IS CURRENTLY REMOVED FROM CLINICAL USE. NO PATIENT HARM OCCURRED, AND NO MEDICAL INTERVENTION WAS REQUIRED.