JO WARMING H2O PERSONAL LUBRICANTS
Received Jun 23, 2026 · Event occurred Jun 21, 2026
Report MW5189798 · MDR key 25597792
Device
Product problems
- Patient-Device Incompatibility
Patient
25 YR · Female
- Erythema
- Pain
- Burning Sensation
Narrative
Description of Event or Problem
BOUGHT IT AT A GROOVE STORE, THE LABEL SAID WARMING. SURE, IF "WARMING" IS BURNING WITHIN 1 MINUTE OF USE. MY BF AND I BOTH HAD TO JUMP INTO THE SHOWER TO TRY AND GET IT OFF. IT TOOK SEVERAL WASHES WITH COLD WATER TO EVEN FEEL A SEMBLANCE OF RELIEF. WE ARE BOTH STILL VERY RED AND VERY SORE EVEN AFTER REMOVING 99.9% OF IT IN THE SHOWER. NO PART OF THAT WAS WARMING, IT WAS ALL BURNING. IT FELT LIKE PUTTING ICE HOT ALL OVER A VERY VERY SENSITIVE BODY PART AND IT DOES NOT GET BETTER AFTER CLEANING IT OFF. THE BURNING FEELING CONTINUES FOR A WHILE AFTER. WE HAVE BOTH INDEPENDENTLY USED OTHER WARMING PERSONAL LUBRICANTS BEFORE AND HAVE NOT HAD THIS HAPPEN. THIS REPORT CAPTURES JO WARMING H2O PERSONAL LUBRICANTS #1 FOR PATIENT #1. REFER TO ADDITIONAL DOCUMENTS IN I2K. PT: 2146, 1840, 1994. DEVICE: 2682. REF: MW5189799.