inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSFLOSSACTNEB25BRUSHSET4CT

Received Jun 23, 2026

Report 3000302531-2026-00133 · MDR key 25591915

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB25

Product problems

  • No Apparent Adverse Event

Patient

24 YR · Male

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

[ORAL-B/POWER ORAL CARE REFILLS] BROKE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA WEB CONVERSATION STATED THAT THE BRUSH HEAD BROKE DURING BRUSHING. NO INJURY WAS REPORTED.