MalfunctionJEQ
ORALBPWRORALCARERFLSDUALACTNEB417
Received Jun 23, 2026
Report 3000302531-2026-00125 · MDR key 25591914
Device
Product problems
- Insufficient Device Problem Information
Patient
Not reported
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Description of Event or Problem
METAL PIN CAUGHT TONGUE "[TONGUE INJURY]". BRUSH HEAD BREAKING OFF¿JUST CAME AWAY IN MOUTH- ORAL B POWER CARE "[DEVICE BREAKAGE]". CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT WHILE BRUSHING TEETH, BRUSH HEAD JUST CAME OFF. NO SERIOUS INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.