inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSIOSRSULTIMATEBRUSHSET8CT

Received Jun 22, 2026

Report 3000302531-2026-00138 · MDR key 25573376

Device

Generic name

Toothbrush, Powered - Jeq

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

COMPLAINED PRODUCT WILL NOT BE NOT AVAILABLE.

Description of Event or Problem

HEADS BEGIN TO NO LONGER ATTACH PROPERLY TO THE BODY OF THE TOOTHBRUSH. COME OFF CONTINUOUSLY - ORAL-B/POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. MOLD AND RESIDUE FORMING INSIDE THE HEAD [PRODUCT CONTAMINATION MICROBIAL]. CASE NARRATIVE: CONSUMER VIA EMAIL STATED THAT BRUSH HEAD NO LONGER ATTACH AND COME OFF FROM THE BODY OF THE TOOTHBRUSH WHEN THE CONSUMER BRUSHES. NO INJURY WAS REPORTED.