MalfunctionJEQ
OralBPwrOralCareRflsCrossActnEB50BrushSet8CT
Received Jun 19, 2026
Report 3000302531-2026-00136 · MDR key 25558602
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB50Lot number
27112024 3331B21100
Product problems
- No Apparent Adverse Event
Patient
Not reported
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEAD COMES OFF THE HOLDER-ORAL-B POWER ORAL CARE REFILLS "[DEVICE BREAKAGE]". CASE NARRATIVE: CONSUMER CALLED VIA PHONE STATING THAT THE BRUSH HEAD COMES OFF THE HOLDER DURING BRUSHING. NO INJURY WAS REPORTED.