inforMED
MalfunctionFTA

HARMONY IQ INTEGRATION SYSTEM

Received Jun 17, 2026 · Event occurred May 18, 2026

Report 3008776287-2026-00529 · MDR key 25537995

Device

Generic name

Integration System

Model number

HARMONY IQ 3600

Catalog number

RLQ3600SLC

Lot number

(10)4.3.7.0

Product problems

  • Display or Visual Feedback Problem

Patient

Not reported

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

A STERIS SERVICE TECHNICIAN ARRIVED ONSITE FOLLOWING THE REPORTED EVENT TO INSPECT THE HARMONY IQ INTEGRATION SYSTEM AND FOUND THE MONITOR NEEDED TO BE REBOOTED. TO RESOLVE THE ISSUE THE TECHNICIAN REBOOTED THE MONITOR, TESTED THE FUNCTION AND OPERATION OF THE UNIT, CONFIRMED IT TO BE OPERATING TO SPECIFICATION, AND RETURNED IT TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.

Description of Event or Problem

THE USER FACILITY REPORTED THE MONITOR TO THEIR HARMONY IQ INTEGRATION SYSTEM WAS NOT COMMUNICATING TO THE BASE UNIT AND WAS NOT AVAILABLE ON THE TOUCHSCREEN DURING A PATIENT PROCEDURE. THE PROCEDURE WAS COMPLETED SUCCESSFULLY FOLLOWING A SHORT DELAY. NO REPORT OF INJURY.