DRIVE MEDICAL SMALL BASE QUAD CANE

Description of Event or Problem

DRIVE MEDICAL WAS NOTIFIED OF AN INCIDENT INVOLVING A QUAD CANE BY THE DEVICE PROVIDER WHO REPORTED THE CANE SNAPPED IN HALF WHILE IN USE, RESULTING IN THE END USER FALLING. AS A RESULT OF THE FALL, THE END USER SUSTAINED A SUBDURAL HEMATOMA AND REQUIRED HOSPITALIZATION. AS PART OF ITS COMPLAINT REVIEW AND EVALUATION PROCESS, DRIVE MEDICAL WILL ALSO NOTIFY THE MANUFACTURER OF THE PRODUCT ABOUT THIS COMPLAINT.