inforMED
MalfunctionCHH

CHOLESTEROL GEN.2

Received Jun 17, 2026 · Event occurred May 14, 2026

Report 1823260-2026-02393 · MDR key 25531353

Device

Generic name

Enzymatic Esterase--oxidase, Cholesterol

Manufacturer

Roche Diagnostics

Catalog number

03039773190

Lot number

928807

Product problems

  • Incorrect Measurement

Patient

Male

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

THERE WAS AN ALLEGATION OF A QUESTIONABLE CHOLESTEROL GEN.2 RESULT FOR 1 PATIENT SAMPLE ON A COBAS 4000 C311 STAND ALONE SYSTEM. THE INITIAL CHOLESTEROL RESULT WAS 248 MG/DL. THE RESULT FROM ANOTHER LABORATORY FROM A NEW SAMPLE ON (B)(6) 2026 USING A COBAS C311 WAS 125 MG/DL. THE RESULT FROM A NEW SAMPLE ON (B)(6) 2026 USING THE COBAS C311 WAS 127 MG/DL. THE RESULT FROM THE MAIN LAB ON (B)(6) 2026 USING A COBAS PURE WAS 124 MG/DL. THE AFFECTED PATIENT ALSO HAD QUESTIONABLE RESULTS FOR TRIGLYCERIDE, AND LDL-CHOLESTEROL GEN.3. THIS MEDWATCH WILL APPLY TO THE CHOLESTEROL GEN.2 ASSAY. PLEASE REFER TO: MEDWATCH WITH A1 PATIENT IDENTIFIER (B)(6) FOR THE TRIGLYCERIDE ASSAY. MEDWATCH WITH A1 PATIENT IDENTIFIER (B)(6) FOR THE CHOLESTEROL GEN.2 ASSAY. THE INITIAL TRIGLYCERIDE RESULT WAS 373 MG/DL. THE RESULT FROM ANOTHER LABORATORY FROM A NEW SAMPLE ON (B)(6) 2026 USING A COBAS C311 WAS 85 MG/DL. THE RESULT FROM A NEW SAMPLE ON (B)(6) 2026 USING THE COBAS C311 WAS 71 MG/DL. THE RESULT FROM THE MAIN LAB ON (B)(6) 2026 USING A COBAS PURE WAS 64 MG/DL THE INITIAL LDL RESULT WAS 154 MG/DL. THE RESULT FROM ANOTHER LABORATORY FROM A NEW SAMPLE ON (B)(6) 2026 USING A COBAS C311 WAS 57 MG/DL. THE RESULT FROM A NEW SAMPLE ON (B)(6) 2026 USING THE COBAS C311 WAS 64 MG/DL. THE CUSTOMER FOUND THAT THE RESULTS FROM (B)(6) 2026 CORRELATE WITH THE PATIENT'S CLINICAL PICTURE.

Additional Manufacturer Narrative

THE COBAS 4000 C311 STAND ALONE SYSTEM SERIAL NUMBER IS (B)(6). THE INVESTIGATION IS ONGOING.