inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSIOSRS

Received Jun 17, 2026

Report 3000302531-2026-00132 · MDR key 25530725

Device

Generic name

Toothbrush, Powered - Jeq

Lot number

21164792

Product problems

  • No Apparent Adverse Event

Patient

NA · Female

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

INSIDE MAGNETS FALL OUT/APART - ORAL-B TOOTHBRUSH [DEVICE BREAKAGE]. CASE NARRATIVE: RELATIVE/FRIEND VIA PHONE STATED THAT WHEN THE CONSUMER BRUSHES, THE INSIDE MAGNET OF BRUSH HEAD FALL OUT, AND BRUSH HEAD FALL APART. NO INJURY WAS REPORTED.