NA
Received Jun 16, 2026 · Event occurred Apr 9, 2025
Report 3008776287-2026-00457 · MDR key 25522674
Device
Generic name
Hv1000 Integration System
Manufacturer
Black Diamond Video, Inc.Model number
HV1000Catalog number
XEH1BASE
Lot number
(10)3.0.0
Product problems
- Display or Visual Feedback Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
A STERIS SERVICE TECHNICIAN ARRIVED ONSITE FOLLOWING THE REPORTED EVENT TO INSPECT THE HV1000 INTEGRATION SYSTEM AND FOUND THAT THERE WAS NO VIDEO ON THE TOUCH PANEL AND NO CONTROL TO SWITCH THE VIDEO ON THE MONITORS. THE TECHNICIAN REPLACED THE TOUCH PANELS, TESTED THE FUNCTION AND OPERATION OF THE UNIT, CONFIRMED IT TO BE OPERATING TO SPECIFICATION, AND RETURNED THE UNIT TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.
Description of Event or Problem
THE USER FACILITY REPORTED THAT THE TOUCH PANEL TO THEIR HV1000 INTEGRATION SYSTEM WAS NOT WORKING AND THAT THEY WERE UNABLE TO ROUTE VIDEO TO THE MONITORS. NO REPORT OF INJURY OR PROCEDURE DELAY.