NA
Received Jun 16, 2026 · Event occurred Feb 5, 2025
Report 3008776287-2026-00454 · MDR key 25522233
Device
Generic name
Hv1000 Integration System
Manufacturer
Black Diamond Video, Inc.Model number
HV1000Catalog number
XEH1BASE
Lot number
(10)3.0.0
Product problems
- Display or Visual Feedback Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
A STERIS SERVICE TECHNICIAN ARRIVED ONSITE FOLLOWING THE REPORTED EVENT TO INSPECT THE HV1000 INTEGRATION SYSTEM AND FOUND THAT THE TOUCH PANEL WAS FROZEN. THE TECHNICIAN REPLACED THE TOUCH PANEL, TESTED THE FUNCTION AND OPERATION OF THE UNIT, CONFIRMED IT TO BE OPERATING TO SPECIFICATION, AND RETURNED THE UNIT TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.
Description of Event or Problem
THE USER FACILITY REPORTED THAT THE TOUCH PANEL TO THEIR HV1000 INTEGRATION SYSTEM WAS NOT WORKING. NO REPORT OF INJURY OR PROCEDURE DELAY.