inforMED
MalfunctionNSA

HEARTSINE SAMARITAN PAD 350P

Received Jun 16, 2026 · Event occurred Jun 2, 2026

Report 3004123209-2026-00395 · MDR key 25516100

Device

Generic name

Over-the-counter Automated External Defibrillator

Model number

SAM 350P

Catalog number

350-BAS-CF-10

Product problems

  • Mechanical Problem

Patient

Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

HEARTSINE HAS REQUESTED RETURN OF THE DEVICE FOR INVESTIGATION. UPON COMPLETION, THE CONCLUSIONS WILL BE SUBMITTED IN A FOLLOW-UP REPORT.

Description of Event or Problem

THE CUSTOMER CONTACTED HEARTSINE TO REPORT THAT ONE OF THEIR DEVICE'S PINS IS PUSHED IN. IN THIS STATE THE DEVICE MAY NOT BE ABLE TO DELIVER DEFIBRILLATION THERAPY, IF NEEDED. THERE WAS NO PATIENT USE ASSOCIATED WITH THE REPORTED EVENT.