HV1000
Received Jun 13, 2026 · Event occurred May 5, 2025
Report 3008776287-2026-00332 · MDR key 25495901
Device
Generic name
Integration System
Manufacturer
Black Diamond Video, Inc.Model number
HV1000Catalog number
XEH1BASE
Lot number
(10)2.2.0
Product problems
- Display or Visual Feedback Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
A STERIS SERVICE TECHNICIAN ARRIVED ONSITE FOLLOWING THE REPORTED EVENT TO INSPECT THE HV1000 INTEGRATION SYSTEM AND FOUND THAT THE IMAGE WAS NOT ROUTING TO THE MONITORS. THE TECHNICIAN RESET THE HV1000 SWITCH BOARD, TESTED THE FUNCTION AND OPERATION OF THE UNIT, CONFIRMED IT TO BE OPERATING TO SPECIFICATION, AND RETURNED THE UNIT TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.
Description of Event or Problem
THE USER FACILITY REPORTED THAT THE TOUCH PANEL BECAME FROZEN, AND AFTER REBOOTING, THE IMAGE WAS NOT ROUTING TO THE MONITORS CONNECTED TO THEIR HV1000 INTEGRATION SYSTEM. NO REPORT OF INJURY.