inforMED
MalfunctionLMD

HV1000

Received Jun 12, 2026 · Event occurred Aug 26, 2025

Report 3008776287-2026-00315 · MDR key 25491063

Device

Generic name

Integration System

Model number

HV1000

Catalog number

XEH1BASE

Lot number

(10)2.2.1

Product problems

  • Power Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

A STERIS SERVICE TECHNICIAN ARRIVED ONSITE FOLLOWING THE REPORTED EVENT TO INSPECT THE HV1000 INTEGRATION SYSTEM AND FOUND THAT SWITCHBOARD REQUIRED A REBOOT. THE TECHNICIAN REBOOTED THE SWITCHBOARD COMPONENT, TESTED THE FUNCTION AND OPERATION OF THE UNIT, CONFIRMED IT TO BE OPERATING TO SPECIFICATION, AND RETURNED THE UNIT TO SERVICE. NO ADDITIONAL ISSUES HAVE BEEN REPORTED.

Description of Event or Problem

THE USER FACILITY REPORTED THAT THEIR HV1000 INTEGRATION SYSTEM WOULD NOT POWER ON. NO REPORT OF INJURY.