ORALBPWRORALCARERFLSIOSRS

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEAD HAD COMPLETELY COME APART...OSCILLATING DISC CAME OFF IN MOUTH-ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER VIA PHONE REPORTED THAT BRUSH HEAD HAD COMPLETELY COME APART. AND OSCILLATING DISC CAME OFF IN MOUTH. NO INJURY WAS REPORTED.