MalfunctionJEQ
ORALBPWRORALCARERFLSFLOSSACTNEB25BRUSHSET4CT
Received Jun 12, 2026
Report 3000302531-2026-00127 · MDR key 25483665
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB25Lot number
96671163
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
BRUSH HEAD COMES LOOSE FROM HANDLE AND NO LONGER STAYS ATTACHED-ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA PHONE REPORTED THAT BRUSH HEAD COMES LOOSE FROM THE HANDLE AND NO LONGER STAYS ATTACHED. NO INJURY WAS REPORTED.
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR IT'S IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.