MalfunctionJEQ
ORALBPWRORALCARERFLSSENSIULTRATHINEB60BRUSHSET4CT
Received Jun 10, 2026
Report 3000302531-2026-00123 · MDR key 25454468
Device
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
TOOTHBRUSH HEAD CAME APART- ORAL B POWER CARE [DEVICE BREAKAGE]. IS THIS INDEED A GENUINE ORAL B BRUSH HEAD- ORAL B POWER CARE [SUSPECTED COUNTERFEIT PRODUCT]. CASE NARRATIVE: CONSUMER VIA LETTER STATED THAT TOOTHBRUSH HEAD CAME APART WHILE USING IT. NO INJURY WAS REPORTED.