inforMED
MalfunctionNAE

DUODERM PASTE AND GELS

Received Jun 9, 2026

Report 1000317571-2026-00167 · MDR key 25439650

Device

Generic name

Dressing, Wound, Hydrogel Without Drug And/or Biologic

Manufacturer

Convatec Ltd

Model number

187987

Lot number

5J04334

Product problems

  • Delivered as Unsterile Product
  • Device Damaged Prior to Use
  • Tear, Rip or Hole in Device Packaging

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

E1: COMPLAINANT CITY: (B)(6) COMPLAINANT COUNTRY: PERU NAME OF AFFILIATION:(B)(6) BASED ON THE AVAILABLE INFORMATION, THIS EVENT IS DEEMED TO BE A REPORTABLE MALFUNCTION. TO DATE NO ADDITIONAL INFORMATION HAS BEEN RECEIVED. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED. FDA REGISTRATION NUMBER REPORTING SITE: 1049092 MANUFACTURING SITE: 1000317571.

Description of Event or Problem

THE DISTRIBUTOR COMPLAINED REGARDING THE STERILE GEL PRIMARY PACKAGE BROKEN. THE PRODUCT WAS NOT USED. A PHOTOGRAPH DEPICTING THE ISSUE WAS RECEIVED FROM THE COMPLAINANT.