inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSCROSSACTN

Received Jun 8, 2026

Report 3000302531-2026-00117 · MDR key 25425401

Device

Generic name

Toothbrush, Powered - Jeq

Product problems

  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

PART OF THE HEAD WITH THE BRISTLES DETACHED FROM THE REST OF THE HEAD- ORAL-B POWER ORAL CARE REFILLS [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER STATED VIA E-MAIL THAT WHILE BRUSHING, THE PART OF THE HEAD WITH THE BRISTLES SUDDENLY DETACHED FROM THE REST OF THE HEAD. NO INJURY WAS REPORTED.

Additional Manufacturer Narrative

COMPLAINED PRODUCT WILL NOT BE AVAILABLE.