ORALBPWRORALCARERFLSCROSSACTNEB50
Received Jun 5, 2026
Report 3000302531-2026-00120 · MDR key 25405842
Device
Product problems
- Insufficient Device Problem Information
Patient
36 YR · Female
- Laceration(s)
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
CUT THE SKIN ¿ RIGHT CHEEK [SKIN LACERATION] BLEEDING ON RIGHT CHEEK [SKIN HAEMORRHAGE] SORE/PAIN FROM CUT ¿ RIGHT CHEEK [FACIAL PAIN] SWELLING FROM CUT ¿ RIGHT CHEEK [SWELLING FACE]. METAL PART OF THE TOOTHBRUSH HIT/ JABBED/ STAB THE OUTSIDE OF FACE ON CHEEK [FACE INJURY] BRUSHHEAD DETACHED FROM THE TOOTHBRUSH AND COMPLETELY COME OFF-ORAL-B POWER ORAL CARE [DEVICE BREAKAGE] CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT BRUSH HEAD DETACHED FROM TOOTHBRUSH AND IT HAD COMPLETELY COME OFF. NO SERIOUS INJURY WAS REPORTED.