MalfunctionJEQ
ORALBPWRORALCARERFLSDUALACTNEB417
Received Jun 1, 2026
Report 3000302531-2026-00111 · MDR key 25353072
Device
Product problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
[ORAL-B/POWER ORAL CARE REFILLS] PART OF THE BRUSH HEAD COMPLETELY DISLODGED AND DETACHED [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER VIA EMAIL STATED THAT BRUSH HEAD COMPLETELY DISLODGED AND DETACHED DURING BRUSHING. NO INJURY WAS REPORTED.