Z6MS TRANSDUCER
Received Jun 1, 2026 · Event occurred May 25, 2026
Report 3023245-2026-00040 · MDR key 25350851
Device
Generic name
Transducer, Ultrasonic, Diagnostic
Manufacturer
Siemens Medical Solutions Usa, Inc.Model number
11575187Product problems
- Overheating of Device
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
AN INVESTIGATION IS ONGOING AT SIEMENS HEALTHINEERS TO IDENTIFY THE ROOT CAUSE OF THE ISSUE. THE REPORT WILL BE SUPPLEMENTED AFTER THE INVESTIGATION IS COMPLETED. REFERENCE# (B)(4).
Description of Event or Problem
DURING AN ESOPHAGEAL ULTRASOUND AFTER INSERTION INTO THE PATIENT, A TEMPERATURE ERROR MESSAGE APPEARED AND THE SYSTEM FROZE. AFTER REINSERTING THE TRANSDUCER INTO THE SYSTEM, AN IMAGE APPEARED BRIEFLY. HOWEVER, THE ERROR MESSAGE APPEARED AGAIN SHORTLY AFTER. A NEW ULTRASOUND SYSTEM WAS USED TO COMPLETE THE EXAM. AFTER THE EXAM, THE SYSTEM WAS RESTARTED AND NO ERROR MESSAGES WERE DISPLAYED. THERE WAS NO PATIENT IMPACT REPORTED.