inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSCROSSACTNEB50BRUSHSET4CT

Received May 29, 2026

Report 3000302531-2026-00110 · MDR key 25328935

Device

Generic name

Toothbrush, Powered - Jeq

Model number

EB50

Product problems

  • No Apparent Adverse Event

Patient

52 YR · Male

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

BRUSH HEAD SNAPPED OFF WHILE BRUSHING-ORAL-B POWER ORAL CARE REFILLS "[DEVICE BREAKAGE]". CASE NARRATIVE: CONSUMER VIA PHONE REPORTED THAT BRUSH HEAD SNAPPED OFF WHILE BRUSHING. NO INJURY WAS REPORTED.