inforMED
MalfunctionJEQ

ORALBPWRORALCARERFLSCROSSACTN

Received May 28, 2026

Report 3000302531-2026-00108 · MDR key 25314460

Device

Generic name

Toothbrush, Powered - Jeq

Lot number

3331B2110O

Product problems

  • No Apparent Adverse Event

Patient

Female

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.

Description of Event or Problem

"[ORAL-B]" TOOTHBRUSH HEAD BROKE "[DEVICE BREAKAGE]". CASE NARRATIVE: CONSUMER VIA SOCIAL MEDIA STATED THAT THE TOOTHBRUSH HEAD BROKE WHILE CLEANING HER TEETH. NO INJURY WAS REPORTED.