inforMED
MalfunctionPZI

STATSTRIP

Received May 27, 2026

Report 1219029-2026-00035 · MDR key 25299705

Device

Generic name

Statstrip Glucose Hospital Meter System

Model number

2.0

Catalog number

63685

Product problems

  • Connection Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

NOVA BIOMEDICAL RECEIVED ANONYMOUS MEDWATCH REPORT # MW5187509 WHICH ALLEGED DELAYS IN TREATMENT DUE TO CONNECTIVITY ISSUES WITH THE GEN 2 STATSTRIP METERS. NO CONTACT INFORMATION WAS PROVIDED SO FOLLOW UPS TO OBTAIN FURTHER DETAILS WERE NOT POSSIBLE. NO PRODUCT WAS RETURNED FOR ANALYSIS AND NO SPECIFIC SERIAL NUMBERS WERE PROVIDED. WITHOUT THE RETURNED PRODUCT, OR ANY SPECIFIC DETAILS, AN INVESTIGATION ON THE FAILED PRODUCT WAS NOT POSSIBLE. NO FURTHER ACTION IS RECOMMENDED AT THIS TIME. NOVA WILL CONTINUE TO MONITOR FOR THIS OR SIMILAR EVENTS.

Description of Event or Problem

PER ANONYMOUS MEDWATCH REPORT # MW5187509: "NOVA GEN 2 GLUCOMETERS WITH REPEATED ISSUES CONNECTING TO NETWORKS AND DOWNLOADING RESULTS LEADING TO MANUAL ENTRY OF RESULTS, POTENTIAL DELAYS IN CARE. METERS ARE SOMETIMES NEEDING TO BE RESET MULTIPLE TIMES CAUSING PATIENTS TO HAVE MULTIPLE SAMPLES COLLECTED."