inforMED
MalfunctionCGA

STATSTRIP

Received May 27, 2026 · Event occurred Apr 23, 2026

Report 1219029-2026-00034 · MDR key 25298946

Device

Generic name

Glucose Monitoring System Ivd, Point-of-care

Catalog number

42214

Lot number

0325252249

Product problems

  • Unable to Obtain Readings
  • Output Problem
  • No Apparent Adverse Event

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

A DHR REVIEW WAS PERFORMED FOR THE REPORTED TEST STRIPS. NO ABNORMALITIES OR CONCERNS WERE OBSERVED. THE DHR INDICATED THE RELEASED PRODUCT MET ALL SPECIFICATIONS. IT WAS NOTED BY THE REPORTER THAT THE ISSUE WAS RESOLVED WITH THE REPLACEMENT OF A NEW TEST STRIP LOT NUMBER. THIS COMPLAINT IS BEING FURTHER INVESTIGATED BY NOVA AND A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.

Description of Event or Problem

THE CONSUMER WAS UNABLE TO GET A BLOOD GLUCOSE ON THE PATIENT BECAUSE THE TEST STRIPS WERE NOT PULLING THE BLOOD UP IN TO COMPLETE THE TEST. IT WAS REPORTED THAT NOT BEING ABLE TO TEST THE BLOOD SUGAR OF THE PATIENT WAS INTERFERING WITH THEIR CARE.