inforMED
MalfunctionNQQ

G30-01 VIS-RX MICRO-IMAGING CATHETER

Received May 26, 2026 · Event occurred May 7, 2024

Report 3011578544-2026-00021 · MDR key 25282144

Device

Generic name

Catheter, Intravascular, Diagnostic

Manufacturer

Gentuity, Llc

Model number

G30-01

Catalog number

G30-01

Product problems

  • Mechanical Problem

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Description of Event or Problem

I RECEIVED A PHONE CALL LAST NIGHT FROM LEAD TECH AT TGH. THE CATHETER WAS STUCK IN THE PIM. I INSTRUCTED HIM TO POWER DOWN THE SYSTEM AND REMOVE CATHETER ONCE SYSTEM WAS OFF. I WATCHED VIA FACETIME AND INSTRUCTED THEM ON HOW TO REMOVE CATHETER.

Additional Manufacturer Narrative

THE SITE REPORTED THE CATHETER WAS STUCK IN THE PIM. THE USER POWERED DOWN THE SYSTEM AND REMOVED THE CATHETER WITH GUIDANCE. LOGS INDICATED SYMPTOMS CONSISTENT WITH A FAILED CATHETER, LIKELY DUE TO BUCKLING, CAUSING THE PIM JAWS NOT TO REMAIN FULLY FORWARD AND MAKING CATHETER EXTRACTION DIFFICULT. THE COMPLAINT IS CONFIRMED.