inforMED
MalfunctionIYN

SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC

Received May 22, 2026 · Event occurred May 21, 2026

Report 3023245-2026-00039 · MDR key 25260799

Device

Generic name

System, Imaging, Pulsed Doppler, Ultrasonic

Model number

11148775

Product problems

  • Loss of Data

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

AN INVESTIGATION IS ONGOING AT SIEMENS HEALTHINEERS TO IDENTIFY THE ROOT CAUSE OF THE ISSUE. THE REPORT WILL BE SUPPLEMENTED AFTER THE INVESTIGATION IS COMPLETED. REFERENCE #: (B)(4).

Description of Event or Problem

IT WAS REPORTED THAT DATA WAS LOST DURING A CARDIAC ABLATION PROCEDURE, THE CUSTOMER NOTICED A MESSAGE ALONG THE LINES OF "PACS CONNECTION LOST". AT THE END OF THE STUDY, THE STUDY COULD NOT BE FOUND IN THE BROWSER AND DID NOT TRANSFER TO PACS. THE EXAM WAS COMPLETED AND THERE WAS NO INJURY.