inforMED
MalfunctionJEQ

ORALBRCHGTOOTHBRUSHHANDLE3758

Received May 22, 2026

Report 3000302531-2026-00107 · MDR key 25253973

Device

Generic name

Toothbrush, Powered - Jeq

Model number

3758

Lot number

AB40540322

Product problems

  • Insufficient Device Problem Information

Patient

NA · Unknown

  • Electric Shock

Narrative

Description of Event or Problem

GAVE SMALL ELECTROCUTION [ELECTRIC SHOCK] CHARGER CAUGHT A LIGHT- ORAL B POWER CARE [DEVICE CATCHING FIRE] CHARGER CAUGHT A LIGHT. GAVE SMALL ELECTROCUTION- ORAL B POWER CARE [DEVICE PHYSICAL PROPERTY ISSUE] CASE NARRATIVE: CONSUMER VIA EMAIL STATED THAT WHILE PLUGGING THE CHARGER INTO AN OUTLET, THE CHARGER CAUGHT A LIGHT. NO SERIOUS INJURY WAS REPORTED.

Additional Manufacturer Narrative

THIS COMPLAINT IS REPORTABLE PER REGULATION/OUT OF ABUNDANCE OF CAUTION.