MEDLINE
Received May 21, 2026 · Event occurred May 11, 2026
Report 1417592-2026-01491 · MDR key 25244638
Device
Generic name
Dbd-ctm Thermometer, Forehead, No Touch
Manufacturer
Medline Industries, LpCatalog number
SHNOTOUCH
Product problems
- Device Provides Uninformative Message
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
IT WAS REPORTED THAT THE THERMOMETER WAS "NOT WORKING WHEN TAKING TEMPERATURE, IT SHOWS LOW NOT AN ACTUAL TEMPERATURE." THERE WERE NO REPORTS OF DEATH, SERIOUS INJURY, MEDICAL INTERVENTION, OR FOLLOW UP CARE. IT HAS BEEN DETERMINED THAT THE REPORTED EVENT COULD CAUSE OR CONTRIBUTE TO SERIOUS INJURY IF IT WERE TO OCCUR AGAIN. IN AN ABUNDANCE OF CAUTION, THIS IS A REPORTABLE EVENT. IF ADDITIONAL INFORMATION BECOMES AVAILABLE THIS REPORT WILL BE REOPENED AND RE-EVALUATED.
Description of Event or Problem
IT WAS REPORTED THAT THE THERMOMETER "IT IS NOT WORKING, WHEN TAKING TEMP IT SHOWS LOW NOT AN ACTUAL TEMP."