NATURA
Received May 21, 2026
Report 9618003-2026-00980 · MDR key 25240883
Device
Generic name
Protector, Ostomy
Manufacturer
Convatec Dominican Republic IncModel number
411803Lot number
5L04572
Product problems
- Malposition of Device
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
DEVICE 1 OF 8 BASED ON THE AVAILABLE INFORMATION, THIS EVENT IS DEEMED TO BE A REPORTABLE MALFUNCTION. TO DATE NO ADDITIONAL INFORMATION HAS BEEN RECEIVED. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED. FDA REGISTRATION NUMBER REPORTING SITE: 1049092 MANUFACTURING SITE: 9618003.
Description of Event or Problem
THE END USER REPORTED THAT THE OPENING IN THE EIGHT MOLDABLE SKIN BARRIERS WERE OFF CENTERED WHICH MADE THE SKIN BARRIER UNUSABLE. CONSUMER WAS A LONG-TIME USER OF THIS PRODUCT; TYPICAL WEAR TIME WAS FIVE DAYS. A PHOTOGRAPH DEPICTING THE ISSUE WAS RECEIVED FROM THE COMPLAINANT.