MalfunctionJEQ
ORALBPWRORALCARERFLSCROSSACTNEB50
Received May 21, 2026
Report 3000302531-2026-00112 · MDR key 25239124
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldModel number
EB50Lot number
99372244
Product problems
- No Apparent Adverse Event
Patient
Female
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
"[ORAL-B]" REFILL BECOMES LOOSE... DETACHES FROM DEVICE "[DEVICE BREAKAGE]". CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT THE REFILL DETACHED ITSELF FROM THE DEVICE AND BECAME LOOSE. NO INJURY WAS REPORTED.