NATURA
Received May 21, 2026
Report 9618003-2026-01004 · MDR key 25238809
Device
Generic name
Protector, Ostomy
Manufacturer
Convatec Dominican Republic IncModel number
411802Lot number
6A03813
Product problems
- Malposition of Device
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
DEVICE 6 OF 15. BASED ON THE AVAILABLE INFORMATION, THIS EVENT IS DEEMED TO BE A REPORTABLE MALFUNCTION. TO DATE NO ADDITIONAL INFORMATION HAS BEEN RECEIVED. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED. FDA REGISTRATION NUMBER REPORTING SITE: 1049092. MANUFACTURING SITE: 9618003.
Description of Event or Problem
THE END USER REPORTED THAT FIFTEEN WAFERS' OPENINGS WERE OFF CENTERED FROM TWO BOXES WITH THE SAME LOT NUMBER. HE DID NOT USE THEM; HOWEVER, HE REPORTED THAT HE WAS VERY FRUSTRATED THAT THIS ISSUE HAD BEEN REPORTED BEFORE AND HE DECLINED TO USE AS WHEN HE HAD IN THE PAST, THE FLANGE CAUSED RUBBING OF THE STOMA DUE TO THE PROXIMITY OF THE STOMA TO THE FLANGE. PHOTOGRAPHS DEPICTING THE ISSUE WERE RECEIVED FROM THE COMPLAINANT.