MalfunctionJEQ
ORALBPWRORALCARERFLSCROSSACTNEB50RX
Received May 20, 2026
Report 3000302531-2026-00102 · MDR key 25227205
Device
Product problems
- Insufficient Device Problem Information
Patient
39 YR · Male
- Appropriate Clinical Signs, Symptoms and Conditions Term/Code Not Available
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
METAL PIN JABBED HARD IN CHEEK; RESULTED IN CHEEK WOUND/ HOLE [MOUTH INJURY], BLOOD-CHEEKS [MOUTH HAEMORRHAGE]. BRUSH HEAD BECAME DETACHED FROM BASE-ORAL-B POWER TOOTHBRUSH [DEVICE BREAKAGE]. [ORAL-B POWER TOOTHBRUSH] BASE CAME LOOSE FROM THE BRUSH HEAD [DEVICE CONNECTION ISSUE]. CASE NARRATIVE: CONSUMER REPORTED VIA E-MAIL THAT THE BRUSH HEAD CAME LOOSE AND BECAME DETACHED FROM THE BASE. NO SERIOUS INJURY REPORTED.