MalfunctionIYN
ACUSON SC2000 ULTRASOUND SYSTEM
Received May 19, 2026 · Event occurred Apr 30, 2026
Report 3023245-2026-00035 · MDR key 25218108
Device
Product problems
- Image Display Error/Artifact
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
AN INVESTIGATION IS ONGOING AT SIEMENS HEALTHINEERS TO IDENTIFY THE ROOT CAUSE OF THE ISSUE. THE REPORT WILL BE SUPPLEMENTED AFTER THE INVESTIGATION IS COMPLETED. REFERENCE #: (B)(4).
Description of Event or Problem
THE USER REPORTED A SYSTEM DELAY IN RESPONSE WITH THE ACUSON SC2000. THE SYSTEM WAS NOT TRANSFERRING A SMOOTH IMAGE TO THE CUSTOMER'S CARTOPC. THIS OCCURRED DURING A CATHETER EXAM. A DIFFERENT ULTRASOUND SYSTEM WAS USED TO COMPLETE THE EXAM. THERE WAS NO INJURY.