MalfunctionBZG
CONTRACT EQ MM-HSCRIBE-DICOM MIDDLEWARE
Received May 15, 2026 · Event occurred Apr 20, 2026
Report 1316463-2026-00038 · MDR key 25191241
Device
Product problems
- Patient Data Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
THE CAUSE OF THE REPORTED ISSUE IS YET TO BE IDENTIFIED. THE INVESTIGATION IS STILL ONGOING REGARDING THE REPORTED INCIDENT, A FINAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE INVESTIGATION.
Description of Event or Problem
THE CUSTOMER REPORTED THAT INCORRECT REPORTS WERE AUTO ATTACHING TO THE WRONG PATIENT FILE. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT # (B)(4).