AQUILION 64
Received May 15, 2026 · Event occurred Apr 27, 2026
Report 25183569 · MDR key 25183569
Device
Generic name
System, X-ray, Tomography, Computed
Manufacturer
Canon Inc.Patient
78 YR · Female
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
AS PER VIR TECHNOLOGIST THAT REPORTED THE INCIDENT, MID PROCEDURE, AN ERROR POPPED UP ON THE CT EQUIPMENT (RUPAPP.EXE). WAS INSTRUCTED TO EXIT OUT OF POP-UP FOR THE MEANTIME TO BE ABLE TO FINISH THE PROCEDURE AND ADDRESS LATER. MACHINE INSTEAD BLANKED OUT, AND WE WERE FORCED TO RESTART THE MACHINE MID CASE. CAUSED INCREASE OF ANESTHESIA TIME, DELAYING THE CASE WITH AN INTUBATED PATIENT DUE TO THE EQUIPMENT MALFUNCTION. MORE POP-UPS APPEARED AND EVENTUALLY HAD TO CANCEL THE CASE DUE TO THE MACHINE NOT STARTING UP PROPERLY ON THE SECOND RESTART, LEAVING US UNABLE TO SCAN. AROUND 40 MINS PASSED WHILE ATTEMPTING TO REBOOT.