MEDLINE
Received May 15, 2026 · Event occurred Mar 25, 2026
Report 1417592-2026-01272 · MDR key 25182652
Device
Generic name
Meter,glucose,evencare G3,pro
Manufacturer
Medline Industried LpCatalog number
MPH3540
Lot number
DN531494
Product problems
- Image Display Error/Artifact
- Power Problem
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
IT WAS REPORTED THAT: "WE HAVE BEEN HAVING ISSUES WITH ERROR CODES APPEARING AND SHUTTING OFF THE SYSTEM."
Additional Manufacturer Narrative
IT WAS REPORTED THAT "WE HAVE BEEN HAVING ISSUES WITH ERROR CODES APPEARING AND SHUTTING OFF THE SYSTEM ON BOTH GLUCOMETERS. CUSTOMER WOULD LIKE REPLACEMENTS SENT." IT HAS BEEN DETERMINED THAT THE REPORTED EVENT COULD CAUSE OR CONTRIBUTE TO SERIOUS INJURY IF IT WERE TO OCCUR AGAIN. IN AN ABUNDANCE OF CAUTION, THIS MEDWATCH IS BEING FILED. IF ANY FURTHER RELEVANT INFORMATION IS IDENTIFIED OR OBTAINED, A SUPPLEMENTAL MEDWATCH WILL BE SUBMITTED.