inforMED
MalfunctionLNH

INGENIA

Received May 14, 2026 · Event occurred Apr 30, 2026

Report 3042177665-2026-000072 · MDR key 25169529

Device

Generic name

Full-body Mri System, Superconducting Magnet

Catalog number

781270

Product problems

  • Detachment of Device or Device Component

Patient

NA · Unknown

  • No Clinical Signs, Symptoms or Conditions

Narrative

Additional Manufacturer Narrative

THE QUADRATURE BODY COIL (QBC) SEAL WAS LOOSE AND HANGING, WAS REINSTALLED AND REPAIRED, AND THE SYSTEM WAS RETURNED TO THE CUSTOMER FOR USE. THE FAILURE OF THE QBC SEAL TO REMAIN IN PLACE IS CONSIDERED A MALFUNCTION. REMEDIAL ACTION: A FIELD ACTION WAS INITIATED UNDER 2023-PD-MR-013. A FIELD SAFETY NOTIFICATION WAS SENT TO THE CUSTOMERS INFORMING THEM ABOUT THIS POTENTIAL ISSUE. THE FIELD CORRECTION HAS SINCE BEEN MADE AVAILABLE TO THE FIELD IN DEC 2024.

Description of Event or Problem

PHILIPS RECEIVED A REPORT THAT THE QUADRATURE BODY COIL (QBC) SEAL WAS COMING LOOSE AND HANGING. THIS SEAL IS USED FOR PROTECTION, TO AVOID THE PATIENT FROM POTENTIALLY CONTACTING THE SHARP EDGES OF THE MAGNET COVERS. IF THIS SEAL COMES LOOSE, IT IS LIKELY THAT THIS COULD LEAD TO SERIOUS INJURY.

Remedial action

  • Modification/Adjustment