INGENIA
Received May 14, 2026 · Event occurred May 1, 2026
Report 3042177665-2026-000071 · MDR key 25168790
Device
Generic name
Full-body Mri System, Superconducting Magnet
Manufacturer
Philips Medical Systems Nederland B.v.Model number
SMARTPATH TO DSTREAM FOR XR AND 3.0TCatalog number
782145
Product problems
- Detachment of Device or Device Component
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Description of Event or Problem
PHILIPS RECEIVED A REPORT THAT THE BODY COIL RUBBER SEAL IS TEARING AND COMING LOOSE. THIS SEAL IS USED FOR PROTECTION, TO AVOID THE PATIENT FROM POTENTIALLY CONTACTING THE SHARP EDGES OF THE MAGNET COVERS. IF THIS SEAL IS DAMAGED/COMES LOOSE, IT IS LIKELY THAT THIS COULD LEAD TO SERIOUS INJURY.
Additional Manufacturer Narrative
THE QBC RUBBER GASKET THAT WAS TEARING AND LOOSE, WAS INSTALLED FOLLOWING THE CONE CLEANING, AND THE SYSTEM WAS RETURNED TO THE CUSTOMER FOR USE. THE FAILURE OF THE QBC SEAL TO REMAIN IN PLACE IS CONSIDERED A MALFUNCTION. REMEDIAL ACTION: A FIELD ACTION WAS INITIATED UNDER 2023-PD-MR-013. A FIELD SAFETY NOTIFICATION WAS SENT TO THE CUSTOMERS INFORMING THEM ABOUT THIS POTENTIAL ISSUE. THE FIELD CORRECTION HAS SINCE BEEN MADE AVAILABLE TO THE FIELD IN DEC 2024.
Remedial action
- Modification/Adjustment