MalfunctionJEQ
ORALBPWRORALCARERFLSIOSRS
Received May 12, 2026
Report 3000302531-2026-00098 · MDR key 25146506
Device
Generic name
Toothbrush, Powered - Jeq
Manufacturer
Braun Gmbh Werk MarktheidenfeldProduct problems
- No Apparent Adverse Event
Patient
NA · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
BRUSH HEAD IS COMING OFF WHILE BRUSHING-ORAL-B POWER ORAL CARE [DEVICE BREAKAGE]. CASE NARRATIVE: CONSUMER REPORTED VIA PHONE THAT BRUSH HEAD IS COMING OFF WHILE BRUSHING. NO INJURY WAS REPORTED.