MalfunctionFRI
TELADOC SCALE
Received May 11, 2026 · Event occurred Sep 12, 2025
Report 3011196194-2026-00040 · MDR key 25135923
Device
Product problems
- Battery Problem
Patient
41 YR · Unknown
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
THE DEVICE ASSOCIATED WITH THIS INCIDENT WAS NOT RETURNED FOR INVESTIGATION. THE PATIENT INDICATED THAT THEY DISCARDED THE DEVICE.
Description of Event or Problem
THE PATIENT REPORTED THAT THE BATTERIES INSIDE THEIR SCALE EXPANDED, CAUSING THE DEVICE TO NOT FUNCTION EVEN AFTER REPLACING BATTERIES WITH NEW ONES.
Remedial action
- Replace