MalfunctionJEQ
OralBPwrOralCareRflsCrossActnEB20RX
Received May 8, 2026
Report 3000302531-2026-00097 · MDR key 25121912
Device
Product problems
- No Apparent Adverse Event
Patient
Not reported
- No Clinical Signs, Symptoms or Conditions
Narrative
Additional Manufacturer Narrative
PRODUCT RETURN WAS REQUESTED OR ITS IN TRANSPORT. EVALUATION WILL OCCUR UPON RECEIPT OF PRODUCT RETURN.
Description of Event or Problem
"[ORAL-B]" BRUSH HEADS CAME OUT TO MOUTH "[DEVICE BREAKAGE]". CASE NARRATIVE: CONSUMER VIA PHONE STATED THAT BRUSH HEAD CAME OUT IN HER MOUTH. NO INJURY WAS REPORTED.